Over the past three months, most of the business world has adjusted to remote working. It’s worked surprisingly well for many companies, MassPrinting included. A lot of companies weren’t built for a dispersed team environment, but we’ve figured out how to make it work for us. Technology has certainly helped. If we weren’t before, we’re now very comfortable using collaboration and communication tools like Microsoft Teams, Zoom, and Slack.
COVID-19 Update from MassPrinting
MassPrinting is carefully monitoring the progression of COVID-19 (Coronavirus), with the main concerns being the health and safety of our employees, customers, and partners. We will continue to follow the directions and suggestions of the WHO, the CDC, and local authorities as the situation progresses. We want to assure you that MassPrinting is fully committed to limiting the impact to your business operations during this time. Accordingly, we are taking the following steps:
2020 Postal Rates Change
The Power of Partnerships: MassPrinting to Attend InsureTech Connect
Envisioning Tomorrow: MassPrinting to Attend NAMIC Annual Convention
It is no secret that the world of insurance has changed dramatically over the past few years. The rise of technology has brought new policyholder expectations for document output. At MassPrinting, we have recognized this shift in environment and are at the forefront of providing digital solutions that assist carriers who are navigating unfamiliar waters.
MassPrinting observations from the AAIS Main Event 2019 – Margaritaville, the Beach and Insurance.
This was the 3rd year MassPrinting attended the AAIS Annual Main Event as a supporting sponsor. The show was held this year at the Margaritaville Resort in sunny Hollywood, Florida! This event is AAIS’s annual member conference and it brings together a good mix of Property & Casualty insurance industry professionals for a couple days of learning, networking, and fun.
Customer Experience Means More Than Having a Digital Experience
Coming Together: Insurtech Partnerships
MassPrinting News & Views: New Postage Rates Coming in 2019
It’s a new year, and the new postage rates from the United States Postal Service will be going into effect on January 27, 2019. It is wise to review the changes now, as minor changes to rates can have a large impact on your total spend on policyholder communications. Carriers mailing flats weighing more than an ounce will see a significant savings with the new rates.
BriteCon 2018 – People, Process, Technology and Partnerships
This year MassPrinting attended BriteCore’s 10th User Conference, BriteCon. We attend the conference annually as a technology partner and sponsor and have been there every year since 2015. It was very evident to me this year that the evolution of technology in the property and casualty industry is well underway, and what’s come to be known as the “BriteCore Community” is one great example of the shift taking place.
Planning for 2019 – Implement a practical and simple “Policyholder ePresentment” solution with MassPrinting
It is time to start thinking about your 2019 operating plan and the associated key initiatives. It is time for you and your team to start brainstorming and prioritizing the strategic initiatives that will scoop up the valuable resources (money, employee time, products/services, partners, etc) and hopefully provide the best ROI to the business and make you a better company ($$ saved; PH retention; process efficiencies; developing a competitive advantage).
2018 NAMIC: Is $250 worth 15 minutes of your time?
2018 PAMIC Annual Conference
IASA - Why Nashville Was the Right Venue for an Insurance Conference in 2018
2018 IASA Conference: Is $250 worth 15 minutes of your time?
Improvement Should Be the Goal of Insurance Technology Solutions, Not Disruption
In a recent Coverager daily email, Clearcover CEO Kyle Nakatsuji was interviewed and asked his opinion on the most overused word in insurtech. His response was, “Disruption. The very term is competitor-focused, not customer-focused.”
He’s exactly right. We’ve actually been saying that for years. When we talk with insurance carriers, we never use the word disruption. That’s exactly what a carrier doesn’t want to hear. They don’t want anything to disrupt the policies their clients have in place.
Data Breaches Don’t Always Involve Technology
Recent reports of a privacy breach by Aetna Insurance affecting 12,000 patients really sparked my interest. I’m sure a company such as this spends countless dollars securing technology infrastructure, has robust password rules, and implements firewalls to prevent hackers from stealing data. So, what could have gone wrong?
New Postage Rates Coming in 2018
New United States Postal Service postage rates will be going into effect on January 21, 2018. It’s important to think about these changes now because they will have an impact on your policyholder communications budget this year. Planning for them now can help to minimize budget disruption later in the year.