business continuity

Key Considerations for Outsourcing Your Policyholder Document Output

Are you considering outsourcing your policyholder document output? It’s a significant decision and one that should be analyzed carefully. With more than 22 years of experience providing document output solutions and products to the Property & Casualty industry, and partnerships with more than 45 P&C insurance carriers, we’re in a unique position to offer guidance on what to consider as you’re evaluating vendors.

Innovation @ MassPrinting

One of the primary focuses for companies in the current Insurtech movement is successfully innovating. Innovation has become both a competitive differentiator and a checkbox as almost a necessity in today’s environment. As evidenced by the global participation at InsureTech Connect and within other regional Insurtech communities, there is no shortage of interest in new technologies for the Insurance Industry.

Streamline Your Document Output for Easier Business Continuity

As you start thinking about your overall business continuity plan, you may want to start with a few baseline elements of your print and mail program before you get into larger initiatives like backup sites and failover.

There are a few changes you can make now that make business continuity much easier if and when you have to go down that path.

Is it Time to Rethink Your Business Continuity Strategy for Print & Mail?

The past year of COVID-forced business pivots and adjustments has taught us many lessons. But as we see with so many things in life, we all experience recency bias. Once we’ve moved past an emergency or difficult situation, people tend to forget how challenging it really was.

While we’re still sort of ‘in the moment’ with COVID, I encourage business leaders to really analyze what happened during the past year.

Policy Document Output Should be a Top 3 Strategic Initiative

P&C insurance executives are facing a deluge of strategic initiatives today. Premium growth, achieving retention goals, new products, efficient claims management, IT infrastructure investments. The list is endless. Faster, better, more efficiently are the key words driving unprecedented changes in how insurance companies improve performance and drive results.

Most likely, print and mail operations with an integrated solution for opt-in paperless policyholder access did not make the executive strategic initiative list. Our question is WHY?