MassPrinting is a great partner. They listened to us and together, we developed and implemented a solution that improved our communication with both agents and policyholders. By leveraging technology solutions offered by MassPrinting, we have significantly increased our operational flexibility and capabilities with our policy document distribution processes while at the same time eliminating non-value added activities. This type of partnership is not easy to find these days.
It’s almost scary how smoothly things have been going. The process is working great and we haven’t had any issues. Our staff that was previously in charge of stuffing envelopes is able to focus on more strategic projects, which is making them much happier. This is one of the better decisions I’ve made in a long time.