Print & Mail

That Time of Year: 2022 Postal Rates Changes

The United States Postal Service (USPS) has released its new postage rates, effective July 10, 2022. These changes taking effect in July will result in an increase of approximately 6.5% for First Class mail. We recommend that you analyze the impact of these changes on your policyholder communications now.

Help Desk Support: Going Beyond Document Print & Mail

There are a whole host of indirect values that clients receive from working with MassPrinting. These are areas where direct measurements can be difficult, but positive change is often felt. They’re also typically areas where we can add strategic value based on our deep experience working with P&C carriers.

Fixing Your Data: Address Optimization

Recently we helped a client uncover issues with its address data connected to mailed policyholder documents. We realized that there was both missing data, like an address without a name attached, and pieces of data that contained too much text, such as a contact that listed multiple names, making the address too long to fit into envelope windows.

Postal Rate Increase Coming in August

Earlier this year, we notified you that under new authority granted by the Postal Regulatory Commission (PRC), the United States Postal Service was considering issuing a mid-year postal rate increase.

On May 28, the rate increase moved closer to reality when the USPS filed a relatively large rate increase request with the PRC.

Is it Time to Rethink Your Business Continuity Strategy for Print & Mail?

The past year of COVID-forced business pivots and adjustments has taught us many lessons. But as we see with so many things in life, we all experience recency bias. Once we’ve moved past an emergency or difficult situation, people tend to forget how challenging it really was.

While we’re still sort of ‘in the moment’ with COVID, I encourage business leaders to really analyze what happened during the past year.

Updates on USPS Operations

A big component of our document output service in helping carriers with policyholder communications is the United States Postal Service. With this heavy industry reliance on the USPS, we think it’s important to keep clients updated on developments and changes related to the organization. There are two issues with the USPS that are top of mind for us at the moment, one ongoing and another that’s emerging as a possibility.

That Time of Year: 2021 Postal Rates Changes

Every year at this time the United States Postal Service releases its new postage rates for the coming year. We highly recommend that you begin analyzing the impact of these changes on your policyholder communications now. Small increases, when extrapolated through the full year and applied to the total number of mailings you send, can end up causing a big variance on your spend year-over-year.


Stop Mailing the Wrong Documents to Your Policyholders

As an insurer, protecting the integrity and security of policyholder information and operational procedures is critically important. We understand that seemingly small mistakes in policyholder communication are actually very serious missteps that can affect your policyholders - and you. 

The USPS is Rolling Back Prices This Spring

At the end of February, the United States Postal Service announced that the exigent rate case that was passed in 2014 has expired. What that means is that postage rates will decrease approximately 4% for first class rate category mailings beginning in April. The USPS is referring to this savings as 2016 Spring Rollback Pricing.